Important information about the Canada Post service interruption

A Canada Post Service strike will impact mail delivery, including cheques.

If your pension payments are directly deposited into your bank account, the mail disruption will not affect you.

If you still receive your pension by cheque, sign up for Your Pension Profile, contact us to set up direct deposit or to make other arrangements.

Do you have LAPP mail to send or receive?

We have many convenient options available:

• Document Centre (available by logging into Your Pension Profile) is a safe and easy way to send and receive your pension documents.
• Drop-off/pickup at our pension administration office, Alberta Pensions Services Corporation (APS), in Edmonton.  

The APS building is open from 8:15 a.m. to 4:00 p.m. (MDT) Monday through Friday (excluding holidays). Designated visitor parking is available at the front of the building, and there is an after-hours mail drop box located beside the main doors. 

• The address is: 5103 Windermere Boulevard SW Edmonton, AB T6W 0S9
• Fax the information to: 780-421-1652

Contact us if you have any other questions about creating your member account or how to manage your pension documents during the postal disruption.