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Member One-on-One Information Sessions

We're here to help if you're:

  • Retiring in the next two to three years; and/or
  • Need help understanding your options.

You can book a one-on-one session to discuss your LAPP pension with a pension specialist. Sessions can be booked online: just log in to Your Pension Profile to book your session.

Prior to your session, please log in to Your Pension Profile and use the Pension Projection Calculator to produce a pension estimate with a retirement date that you would like to discuss.

  • Our one-on-one sessions are conveniently held over a dedicated phone consultation or a virtual meeting using Microsoft Teams;
  • Sessions are 30 minutes long, and available dates and times are listed in the booking calendar found in Your Pension Profile; and
  • A virtual meeting invite will be sent to your email once the session is confirmed.

If you're facing a life-changing event related to your pension or are dealing with a transfer, buyback, termination, or family property division, please contact our Member Services Centre at 1-877-649-5277 and we’ll talk about it together.

Please note: We cannot offer any direct financial planning advice regarding your Plan, or information related to Canada Pension Plan, Old Age Security, or your other employment benefits.


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Discover information and tools to help you understand and manage your LAPP pension through every step of your career.

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Learn how the LAPP pension fund is professionally managed to provide you with a secure retirement income.

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Your Pension Profile allows you to view your information, send documents, and request assistance and more via Secure Messages!

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