One-on-One Information Sessions

If you are thinking of retiring or are facing a big decision relating to your LAPP pension and need help understanding your options, we are here to help. 

Would you like to sit down face-to-face with someone and discuss your options?  If you need some help to understand the information we have sent you, or need a Commissioner for Oaths to sign a pension document, you can do all this at a one-on-one information session.

These sessions are always available in Edmonton by appointment and are regularly scheduled at other locations around Alberta. One-on-one sessions normally take up to 30 minutes. We do not offer any financial planning, financial advice or information related to Canada Pension Plan, Old Age Security, or your company benefits.

You must bring photo identification and a pension estimate with you to the session. The pension estimate you bring should be no older than six months so we can see the most recent details about your pension history and your pension options.

  • To get an updated estimate, you can log on to, click on Pensions in the menu bar, and select “Pension Projection Calculator”.
  • You can book your one-on-one session by visiting or calling us at 1-877-649-5277.

If you are looking for general information about your LAPP pension, we have webinar sessions available to help you! Sessions are offered periodically and cover various pension-related topics.